More About CNAME Records

Created by Caroline Sharpe, Modified on Tue, 16 Apr 2024 at 04:18 PM by Caroline Sharpe

A CNAME (aka a canonical name record) is a way to direct an alternate domain to your true site. We use this to direct customers to the correct URLs in your funnels and pages. 


For example, we can direct back to main page, or use complicated tracking URLs to bring users to pages with memorable links. This is how we host your page under your URL on our website! It's actually really cool.


You can get more information on exactly what a CNAME is and what it does here:


The most common CNAME record is 'www' which directs (for example) to the original root domain, You can choose if you want to connect your main site through AutoFunnel by entering simply your root domain, or you can use a subdomain. For example, You must enter the exact same domain into AutoFunnel as you save in your DNS records.


How to get CNAME records:

Your CNAME records are provided to you by your domain host. 


Usually, this is in the DNS settings of each specific domain, at which point you would add a new CNAME record that points to the URL:


In the “value” or "point to" field of your new CNAME record, paste the URL:


Most DNS changes take effect within an hour but could take up to 48 hours to update globally.


See our help articles on specific domain hosts if you already know how to set your CNAME properly.

Long Story Short:

  1. Go to your domain host platform and find the DNS settings.

  2. Add a new DNS record with the following info:

             Type: CNAME

         Name/Host: (www or your wished subdomain)


  3. Save this DNS record.

  4. Go back to the tab and click "I've done this."

NAME: This is the prefix or hostname without the root domain.
for example, "consulting"
・periods are permitted, but not as first or last letter
・consecutive periods are not allowed.
・do not exceed 63 letters
・cannot be @ symbol (most providers will set up www/@ redirect for you)
・cannot be an existing record of any type, including TXT, MXT, or A
The most common CNAME is 'www' with the '@' symbol in the Value field. This makes use the same DNS as the root domain, In the example above, I'm pointing my subdomain (consulting) to my AutoFunnel account so I can use my newly created funnel on that domain.

VALUE: This is the destination URL - aka,

TTL (Time to Live): The amount of time the server should cache information before refreshing, or how long it will wait before attaching this new record to your domain. The default time for this is 1 hour, but I'm impatient and I usually make it for the lowest time possible.

Our Generally Recommended CNAME Setup
1. Enter your domain with the 'www.' into AutoFunnel.
2. Create a CNAME record that directs your naked root domain to the version with 'www.' Some registrars do this for you.
    NAME: @
      the '@' is the bare, naked domain you bought without any prefixes
      i.e. ''
    VALUE: www.[]
      this is the standard version of your domain
      i.e. ''
    TTL: 30 min
      as low as possible
      this is how soon your domain info will be updated
3. Now, create a CNAME record that sends your domain to AutoFunnel.
    NAME: www.[]
      make sure to include the exact domain you entered in AutoFunnel.
      i.e. ''
      this record should direct your domain to our URL so we can see your page!
    TTL: 30 min
      as low as possible
      this is how soon your domain info will be updated

You can also create subdomains for your specific funnels. For example,
    NAME: consulting
    TTL: 30 min
In this instance, I'm using my subdomain, "consulting," to display the specific consulting funnel that I created with AutoFunnel. If I want to sell my book on dog training, I'll create a new subdomain on my registrar for that.
    NAME: dogtraining
    TTL: 30 min




If you have more questions, feel free to reach out to us at

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